Customer Success Stories

• Test Automation framework for major US Wireless Service Provider

Client is one of the top three Wireless service providers in the US. Client has pioneered the deployment of 2.5G and 3G voice and data networks and has embarked on an aggressive application and quality of service driven market share gain in the US.

Problem

Client wanted to develop an automated test, validation and monitoring system for its phone and server systems. The Client's core development team needed to ship and support the current release and did not have the internal resources to develop test automation, validation and monitoring of the complex CDMA system. The Client was involved in the approval process for the architecture for the system, as this was to become an integral part of its core product.

Solution

Volti principals handled the architecture and development for the first release of the Test automation harness, providing a real time test and monitoring system for the Client's phones and server systems. With the System Availability harness, the Client reduces its system test time for typical software changes to the phone and server from over 3 man-years to less than 3 man-months. Moreover, the Client plans to use this system to monitor Quality of Service on a 24x7x365 time basis from multiple geographic locations in order to stay ahead of customer quality perceptions. This is expected to help the Client retain market share and reduce "churn" in the very competitive US wireless market. This order of magnitude reduction in test and validation cost is made possible by the unique extensible framework developed by Volti. Volti principals developed the entire framework as a turnkey project in 4 months with a team of 5 engineers.

• Vendor to major US Wireless Service Provider

Volti principals developed VOIP support to the Customer's Voice Servers, enabling the company to support IP telephony along with wireless and PSTN telephony. Customer provided valued added voice enabled services two of the largest wireless providers in the USA. The integration of conventional telephony with IP telephony enabled the carriers to reduce call setup and teardown costs.

• Major Financial Services Company in NY

Volti principals architected a solution where in the clients could retrieve information about their retirement fund account balances on their PDAs. The solution required interfacing with legacy systems on mainframe to access data, and then turning it around and sending it over a wireless network to client PDAs on demand.